Your Support Tickets
General Tasks & Development Log
A log of some of the general maintenance, extra tasks and advanced development work we've completed on your website.
Pending Tasks
- ID Type Status Submitted Details
Completed Tasks
- ID Type Time Taken Completed Details
- #44750 General Task 140 minutes 828 days ago Details
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General Task
Date submitted: October 11, 2022, 1:44 pm
Task Description:
- - #44274 General Task 20 minutes 967 days ago Details
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General Task
Date submitted: May 25, 2022, 11:43 am
Task Description:
- - #44273 General Task 90 minutes 967 days ago Details
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General Task
Date submitted: May 25, 2022, 11:38 am
Task Description:
- - #44106 General Task 120 minutes 1011 days ago Details
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General Task
Date submitted: April 11, 2022, 4:53 pm
Task Description:
- - #44052 General Task 30 minutes 1028 days ago Details
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General Task
Date submitted: March 25, 2022, 10:53 am
Task Description:
- - #44035 General Task 60 minutes 1032 days ago Details
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General Task
Date submitted: March 21, 2022, 3:41 pm
Task Description:
- - #44034 General Task 60 minutes 1032 days ago Details
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General Task
Date submitted: March 21, 2022, 1:27 pm
Task Description:
- - #44012 General Task 30 minutes 1037 days ago Details
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General Task
Date submitted: March 16, 2022, 1:59 am
Task Description:
- - #43990 General Task 35 minutes 1044 days ago Details
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General Task
Date submitted: March 9, 2022, 11:45 am
Task Description:
- - #43989 General Task 30 minutes 1044 days ago Details
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General Task
Date submitted: March 9, 2022, 11:45 am
Task Description:
Shipping pricing changes etc - #43736 General Task 15 minutes 1101 days ago Details
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General Task
Date submitted: January 11, 2022, 3:02 pm
Task Description:
- - #43735 General Task 35 minutes 1101 days ago Details
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General Task
Date submitted: January 11, 2022, 1:00 pm
Task Description:
Task - #43732 General Task 30 minutes 1102 days ago Details
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General Task
Date submitted: January 10, 2022, 4:52 pm
Task Description:
Task - #43731 General Task 30 minutes 1102 days ago Details
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General Task
Date submitted: January 10, 2022, 3:49 pm
Task Description:
- - #43730 General Task 90 minutes 1102 days ago Details
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General Task
Date submitted: January 10, 2022, 3:42 pm
Task Description:
Task
About This Tool, and Why?
This is our custom built tool, which offers a secure way to share login details to things like your hosting, FTP, database, domain etc, and is the only way you should share any logins with us.
Sending your passwords via plain text email is not secure and should be avoided.
How it Works
Submitting login details via our “share access” form will encrypt your password, which is stored temporarily on our servers. A one-time unique link is created and emailed to us, which when clicked, is only accessible by us (our administrator accounts), and requires both the exact link, and secret key, to decrypt.
Once we have viewed this link, your encrypted password, and username, is deleted and no longer stored on our servers. We will instead then store your data via LastPass for fully encrypted and secure storage, enabling us to login to your accounts safely.
Securely Share Login Details
Shared Access Log
| Login Page URL | Viewed On | Viewed By | Deleted* |
*When "deleted", the one-time access link to your encrypted password (only accessable by us at RelyWP), and encrypted passwords are deleted, and your login details are instead stored on our secure encrypted LastPass acccount. If you would like us to delete any of your logins from LastPass, please get in touch.
Blacklist Monitoring
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