Your Support Tickets
General Tasks & Development Log
A log of some of the general maintenance, extra tasks and advanced development work we've completed on your website.
Pending Tasks
- ID Type Status Submitted Details
Completed Tasks
- ID Type Time Taken Completed Details
- #43786 General Task 15 minutes 918 days ago Details
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General Task
Date submitted: January 20, 2022, 11:19 am
Task Description:
- - #43523 General Task 20 minutes 980 days ago Details
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General Task
Date submitted: November 19, 2021, 12:53 pm
Task Description:
FAQ page update - #43522 General Task 60 minutes 980 days ago Details
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General Task
Date submitted: November 19, 2021, 12:52 pm
Task Description:
0 - #43323 General Task 20 minutes 1036 days ago Details
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General Task
Date submitted: September 24, 2021, 10:22 am
Task Description:
- - #43172 General Task 35 minutes 1088 days ago Details
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General Task
Date submitted: August 3, 2021, 2:11 pm
Task Description:
Other un-recorded time in past month. - #43043 General Task 45 minutes 1142 days ago Details
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General Task
Date submitted: June 10, 2021, 3:35 pm
Task Description:
Footer - #43029 General Task 5 minutes 1145 days ago Details
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General Task
Date submitted: June 7, 2021, 11:08 am
Task Description:
- - #43028 General Task 30 minutes 1145 days ago Details
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General Task
Date submitted: June 7, 2021, 11:08 am
Task Description:
- - #42501 General Task 60 minutes 1225 days ago Details
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General Task
Date submitted: March 19, 2021, 4:54 pm
Task Description:
Website work - #42377 General Task 25 minutes 1249 days ago Details
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General Task
Date submitted: February 23, 2021, 2:17 pm
Task Description:
- #42305 General Task 20 minutes 1268 days ago Details
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General Task
Date submitted: February 4, 2021, 5:27 pm
Task Description:
- #42304 General Task 5 minutes 1268 days ago Details
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General Task
Date submitted: February 4, 2021, 4:12 pm
Task Description:
- #42303 General Task 35 minutes 1268 days ago Details
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General Task
Date submitted: February 4, 2021, 1:00 pm
Task Description:
- #42302 General Task 5 minutes 1268 days ago Details
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General Task
Date submitted: February 4, 2021, 11:50 am
Task Description:
- #42301 General Task 15 minutes 1268 days ago Details
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General Task
Date submitted: February 4, 2021, 11:45 am
Task Description:
About This Tool, and Why?
This is our custom built tool, which offers a secure way to share login details to things like your hosting, FTP, database, domain etc, and is the only way you should share any logins with us.
Sending your passwords via plain text email is not secure and should be avoided.
How it Works
Submitting login details via our “share access” form will encrypt your password, which is stored temporarily on our servers. A one-time unique link is created and emailed to us, which when clicked, is only accessible by us (our administrator accounts), and requires both the exact link, and secret key, to decrypt.
Once we have viewed this link, your encrypted password, and username, is deleted and no longer stored on our servers. We will instead then store your data via LastPass for fully encrypted and secure storage, enabling us to login to your accounts safely.
Securely Share Login Details
Shared Access Log
| Login Page URL | Viewed On | Viewed By | Deleted* |
*When "deleted", the one-time access link to your encrypted password (only accessable by us at RelyWP), and encrypted passwords are deleted, and your login details are instead stored on our secure encrypted LastPass acccount. If you would like us to delete any of your logins from LastPass, please get in touch.
Blacklist Monitoring
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