Your Support Tickets
General Tasks & Development Log
A log of some of the general maintenance, extra tasks and advanced development work we've completed on your website.
Pending Tasks
- ID Type Status Submitted Details
Completed Tasks
- ID Type Time Taken Completed Details
- #45158 General Task 30 minutes 550 days ago Details
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General Task
Date submitted: January 23, 2023, 3:52 pm
Task Description:
Logo updates + photoshop etc. - #43524 General Task 40 minutes 980 days ago Details
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General Task
Date submitted: November 19, 2021, 12:53 pm
Task Description:
Page edits. - #43322 General Task 40 minutes 1036 days ago Details
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General Task
Date submitted: September 24, 2021, 10:20 am
Task Description:
Fix pages - #43173 General Task 25 minutes 1088 days ago Details
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General Task
Date submitted: August 3, 2021, 3:55 pm
Task Description:
Edits to image boxes - #43053 General Task 20 minutes 1137 days ago Details
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General Task
Date submitted: June 15, 2021, 3:14 pm
Task Description:
CG Electrical small site tweaks - #42949 General Task 30 minutes 1171 days ago Details
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General Task
Date submitted: May 12, 2021, 1:56 pm
Task Description:
Added new coverage section on home page. - #42536 General Task 13 minutes 1215 days ago Details
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General Task
Date submitted: March 29, 2021, 11:36 am
Task Description:
Template page setup. - #42357 General Task 7 minutes 1257 days ago Details
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General Task
Date submitted: February 15, 2021, 3:02 pm
Task Description:
Remove gallery filters on CG Electrical website.
About This Tool, and Why?
This is our custom built tool, which offers a secure way to share login details to things like your hosting, FTP, database, domain etc, and is the only way you should share any logins with us.
Sending your passwords via plain text email is not secure and should be avoided.
How it Works
Submitting login details via our “share access” form will encrypt your password, which is stored temporarily on our servers. A one-time unique link is created and emailed to us, which when clicked, is only accessible by us (our administrator accounts), and requires both the exact link, and secret key, to decrypt.
Once we have viewed this link, your encrypted password, and username, is deleted and no longer stored on our servers. We will instead then store your data via LastPass for fully encrypted and secure storage, enabling us to login to your accounts safely.
Securely Share Login Details
Shared Access Log
| Login Page URL | Viewed On | Viewed By | Deleted* |
*When "deleted", the one-time access link to your encrypted password (only accessable by us at RelyWP), and encrypted passwords are deleted, and your login details are instead stored on our secure encrypted LastPass acccount. If you would like us to delete any of your logins from LastPass, please get in touch.
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