Your Support Tickets
General Tasks & Development Log
A log of some of the general maintenance, extra tasks and advanced development work we've completed on your website.
- ID Type Status Submitted Details
- ID Type Time Taken Completed Details
- #43524 General Task 40 minutes 376 days ago Details
Date submitted: November 19, 2021, 12:53 pm
- #43322 General Task 40 minutes 432 days ago Details
Date submitted: September 24, 2021, 10:20 am
- #43173 General Task 25 minutes 484 days ago Details
Date submitted: August 3, 2021, 3:55 pm
Edits to image boxes
- #43053 General Task 20 minutes 533 days ago Details
Date submitted: June 15, 2021, 3:14 pm
CG Electrical small site tweaks
- #42949 General Task 30 minutes 567 days ago Details
Date submitted: May 12, 2021, 1:56 pm
Added new coverage section on home page.
- #42536 General Task 13 minutes 611 days ago Details
Date submitted: March 29, 2021, 11:36 am
Template page setup.
- #42357 General Task 7 minutes 653 days ago Details
Date submitted: February 15, 2021, 3:02 pm
Remove gallery filters on CG Electrical website.
About This Tool, and Why?
This is our custom built tool, which offers a secure way to share login details to things like your hosting, FTP, database, domain etc, and is the only way you should share any logins with us.
Sending your passwords via plain text email is not secure and should be avoided.
How it Works
Submitting login details via our “share access” form will encrypt your password, which is stored temporarily on our servers. A one-time unique link is created and emailed to us, which when clicked, is only accessible by us (our administrator accounts), and requires both the exact link, and secret key, to decrypt.
Once we have viewed this link, your encrypted password, and username, is deleted and no longer stored on our servers. We will instead then store your data via LastPass for fully encrypted and secure storage, enabling us to login to your accounts safely.
Securely Share Login Details
Shared Access Log
|Login Page URL||Viewed On||Viewed By||Deleted*|
*When "deleted", the one-time access link to your encrypted password (only accessable by us at RelyWP), and encrypted passwords are deleted, and your login details are instead stored on our secure encrypted LastPass acccount. If you would like us to delete any of your logins from LastPass, please get in touch.
If this is included in your plan, then it is currently being setup. Please check back soon.