General Tasks & Development Log
A log of some of the general maintenance, extra tasks and advanced development work we've completed on your website.
- ID Type Status Submitted Details
- ID Type Time Taken Completed Details
- #36914 Extra One-Off Task --- 1210 days ago Details
Date submitted: February 14, 2020, 4:27 pm
There has been a critical error on your website. Please check your site admin email inbox for instructions. Learn more about debugging in WordPress. - this is the info on the screen. I wasn't using, logging in to a website for a while (+- 6m) and when logged in, checked the comments and tried to update site and plugins and at first it showed me the info that there is a maintenance going on and access is down for a while every time I've tried to enter anything. Shortly after it just became unavailable at all. I can't access my admin log in/dashboard or view page online at all. Can give you my current log in details. Can it be debugged, updated and bug fixed for future?
About This Tool, and Why?
This is our custom built tool, which offers a secure way to share login details to things like your hosting, FTP, database, domain etc, and is the only way you should share any logins with us.
Sending your passwords via plain text email is not secure and should be avoided.
How it Works
Submitting login details via our “share access” form will encrypt your password, which is stored temporarily on our servers. A one-time unique link is created and emailed to us, which when clicked, is only accessible by us (our administrator accounts), and requires both the exact link, and secret key, to decrypt.
Once we have viewed this link, your encrypted password, and username, is deleted and no longer stored on our servers. We will instead then store your data via LastPass for fully encrypted and secure storage, enabling us to login to your accounts safely.
Securely Share Login Details
Shared Access Log
|Login Page URL||Viewed On||Viewed By||Deleted*|
|casata.co.uk||February 14, 2020, 4:56 pm||(RelyWP) Elliot Sowersby||Yes|
|casata.co.uk||February 14, 2020, 4:35 pm||(RelyWP) Elliot Sowersby||Yes|
*When "deleted", the one-time access link to your encrypted password (only accessable by us at RelyWP), and encrypted passwords are deleted, and your login details are instead stored on our secure encrypted LastPass acccount. If you would like us to delete any of your logins from LastPass, please get in touch.
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