Your Support Tickets
General Tasks & Development Log
A log of some of the general maintenance, extra tasks and advanced development work we've completed on your website.
Pending Tasks
- ID Type Status Submitted Details
Completed Tasks
- ID Type Time Taken Completed Details
- #44378 General Task 20 minutes 758 days ago Details
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General Task
Date submitted: June 29, 2022, 12:02 pm
Task Description:
Task - #44377 General Task 20 minutes 758 days ago Details
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General Task
Date submitted: June 29, 2022, 12:02 pm
Task Description:
Task - #43272 General Task 30 minutes 1057 days ago Details
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General Task
Date submitted: September 3, 2021, 3:38 pm
Task Description:
- #42415 General Task 12 minutes 1240 days ago Details
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General Task
Date submitted: March 4, 2021, 11:10 am
Task Description:
Install rev slider and copy over slider from capture, setup draft page with new slider. - #42407 General Task 10 minutes 1241 days ago Details
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General Task
Date submitted: March 3, 2021, 2:15 pm
Task Description:
- - #42362 General Task 5 minutes 1254 days ago Details
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General Task
Date submitted: February 18, 2021, 11:14 am
Task Description:
Update to brands logos section - #42338 General Task 28 minutes 1261 days ago Details
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General Task
Date submitted: February 11, 2021, 3:46 pm
Task Description:
About This Tool, and Why?
This is our custom built tool, which offers a secure way to share login details to things like your hosting, FTP, database, domain etc, and is the only way you should share any logins with us.
Sending your passwords via plain text email is not secure and should be avoided.
How it Works
Submitting login details via our “share access” form will encrypt your password, which is stored temporarily on our servers. A one-time unique link is created and emailed to us, which when clicked, is only accessible by us (our administrator accounts), and requires both the exact link, and secret key, to decrypt.
Once we have viewed this link, your encrypted password, and username, is deleted and no longer stored on our servers. We will instead then store your data via LastPass for fully encrypted and secure storage, enabling us to login to your accounts safely.
Securely Share Login Details
Shared Access Log
| Login Page URL | Viewed On | Viewed By | Deleted* |
*When "deleted", the one-time access link to your encrypted password (only accessable by us at RelyWP), and encrypted passwords are deleted, and your login details are instead stored on our secure encrypted LastPass acccount. If you would like us to delete any of your logins from LastPass, please get in touch.
Blacklist Monitoring
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