Your Support Tickets
General Tasks & Development Log
A log of some of the general maintenance, extra tasks and advanced development work we've completed on your website.
No tasks have been logged yet...
About This Tool, and Why?
This is our custom built tool, which offers a secure way to share login details to things like your hosting, FTP, database, domain etc, and is the only way you should share any logins with us.
Sending your passwords via plain text email is not secure and should be avoided.
How it Works
Submitting login details via our “share access” form will encrypt your password, which is stored temporarily on our servers. A one-time unique link is created and emailed to us, which when clicked, is only accessible by us (our administrator accounts), and requires both the exact link, and secret key, to decrypt.
Once we have viewed this link, your encrypted password, and username, is deleted and no longer stored on our servers. We will instead then store your data via LastPass for fully encrypted and secure storage, enabling us to login to your accounts safely.
Securely Share Login Details
Shared Access Log
Login Page URL | Viewed On | Viewed By | Deleted* |
asd | January 5, 2023, 11:37 am | (RelyWP) Elliot Sowersby | Yes |
*When "deleted", the one-time access link to your encrypted password (only accessable by us at RelyWP), and encrypted passwords are deleted, and your login details are instead stored on our secure encrypted LastPass acccount. If you would like us to delete any of your logins from LastPass, please get in touch.
Blacklist Monitoring
Latest Backups
We take secure off-site backups of your website every day. On the Enterprise plan, we also complete extra 24/7 real-time backups.
Date
Time (Approximate)
Storage Location
Download
Latest Updates
A log of the 50 latest plugin, theme and core updates we've safely completed on your website for you.
Date Updated
Type
Item
Version
24/7 Uptime Monitoring
Blacklist Monitoring
Security Hardening
Enabled. Detailed analytics and data coming soon.Security and Malware Scans
Daily scans enabled. Detailed analytics and data coming soon.Enterprise WAF
Included free with all "Cloud VPS Hosting" plans, and the "Enterprise" Care Plan. More information coming soon.If this is included in your plan, then it is currently being setup. Please check back soon.
Managed Cloud VPS Hosting
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