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Extra One-Off Tasks (£40)
Used for small WordPress tasks and fixes (up to 30 minutes).
Extra Development Time: 0 minutes
Can be used for more advanced tasks, such as custom coding.

General Tasks & Development Log

A log of some of the general maintenance, extra tasks and advanced development work we've completed on your website.

Pending Tasks

ID Type Status Submitted Details
#44131 Extra One-Off Task In Progress 792 days ago Details

Extra One-Off Task

Date submitted: April 20, 2022, 9:28 am

Task Description:
This is a personal site for blogging, not a business. At the weekend we updated various pages including text, font (in one place where it says "Bachelier…Duval…Finet…Godran…Honore…Lessey…Rossignol…Saumon…Tillier…Vasseur") and photos on the Home page. The Home page keeps reverting to the original photos and original font. All other edits, including the sub-header 'What's on Offer' on the Home page and all other pages are fine. The new photos are Rochester High Street with bunting, a church spire and the entrance to the Huguenot Museum. The old photos are Huguenot Burial Ground, a town hall plaque and stone carving. I have tried clearing the cache on the computer, within WordPress, and even on the hosting site to no effect. I found this and took a look at .htaccess and it includes code similar to the section #GZIP enabled by SG-Optimizer but I don't dare delete it.

Completed Tasks

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About This Tool, and Why?

This is our custom built tool, which offers a secure way to share login details to things like your hosting, FTP, database, domain etc, and is the only way you should share any logins with us.

Sending your passwords via plain text email is not secure and should be avoided.

How it Works

Submitting login details via our “share access” form will encrypt your password, which is stored temporarily on our servers. A one-time unique link is created and emailed to us, which when clicked, is only accessible by us (our administrator accounts), and requires both the exact link, and secret key, to decrypt.

Once we have viewed this link, your encrypted password, and username, is deleted and no longer stored on our servers. We will instead then store your data via LastPass for fully encrypted and secure storage, enabling us to login to your accounts safely.

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    Shared Access Log

    Login Page URL Viewed On Viewed By Deleted* 20, 2022, 10:21 am(RelyWP) Elliot SowersbyYes 20, 2022, 10:22 am(RelyWP) Elliot SowersbyYes

    *When "deleted", the one-time access link to your encrypted password (only accessable by us at RelyWP), and encrypted passwords are deleted, and your login details are instead stored on our secure encrypted LastPass acccount. If you would like us to delete any of your logins from LastPass, please get in touch.

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