General Tasks & Development Log
A log of some of the general maintenance, extra tasks and advanced development work we've completed on your website.
- ID Type Status Submitted Details
- #43775 Extra One-Off Task In Progress 156 days ago Details
Extra One-Off Task
Date submitted: January 19, 2022, 1:05 pm
The website is working fine but we are not able to upload new images to our WP media library, it's not the plugins or the theme or the permissions has we have tried all of these. It seems to be a database issue that is broken. When we run the plugin 'Fix Media Library' we get the following errors: wp_postmeta.meta_id is not marked as auto_increment field Primary Key for wp_postmeta.meta_id column not found wp_posts.ID is not marked as auto_increment field Primary Key for wp_posts.ID column not found The site is working perfectly fine but won't allow us to import new images. Regards James
- ID Type Time Taken Completed Details No tasks have been completed just yet...
About This Tool, and Why?
This is our custom built tool, which offers a secure way to share login details to things like your hosting, FTP, database, domain etc, and is the only way you should share any logins with us.
Sending your passwords via plain text email is not secure and should be avoided.
How it Works
Submitting login details via our “share access” form will encrypt your password, which is stored temporarily on our servers. A one-time unique link is created and emailed to us, which when clicked, is only accessible by us (our administrator accounts), and requires both the exact link, and secret key, to decrypt.
Once we have viewed this link, your encrypted password, and username, is deleted and no longer stored on our servers. We will instead then store your data via LastPass for fully encrypted and secure storage, enabling us to login to your accounts safely.
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Shared Access Log
|Login Page URL||Viewed On||Viewed By||Deleted*|
|https://thejuice.com/wp-admin||January 19, 2022, 1:51 pm||(RelyWP) Elliot Sowersby||Yes|
|https://www.names.co.uk/||January 19, 2022, 1:50 pm||(RelyWP) Elliot Sowersby||Yes|
*When "deleted", the one-time access link to your encrypted password (only accessable by us at RelyWP), and encrypted passwords are deleted, and your login details are instead stored on our secure encrypted LastPass acccount. If you would like us to delete any of your logins from LastPass, please get in touch.
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